National Emerency Communications Institute (NECI)

Learn to be an Emergency Dispatcher

This 40 hour course blends the knowledge and skills needed for a basic 911 dispatcher. The most up-to-date information on the technology and issues surrounding today's public safety communications center will be reviewed in class. You will learn about roles, responsibilities, legal aspects, interpersonal communications, dispatch equipment, telephone communications techniques and call processing, 911 call handling, radio communication techniques, stress management. Course includes a full day of role-play and simulations involving 911 calls.

When: August 9, 10, 11, 12, 13 2010

Time: 8:30am to 4:30pm

Cost: $350

Location: Community Safety Consultants

1 Safety Place

Metuchen, NJ 08854

Click on a button to download our schedules and mail-in registration forms

NECI Dispatcher

Emergency Medical Dispatch (EMD)

(Prerequisite for the EMD course is: NECI Dispatcher course(see above) and Healthcare Provider Level CPR)

To get 21 Elective EMT CEUs, you must attend both NECI Dispatcher course and EMD courses

The Emergency Medical Dispatcher (EMD) is the principal link between the public in need of emergency medical assistance and the EMS system. This course is 32 hours, you will be learning about the responsibility of the EMS system, legal aspects, interpersonal communications, giving medical instructions by telephone, resource allocation, use of emergency medical guide cards. Course includes a day and a half of role-play and simulations involving 911 calls. After successful completion of this course students will have the fundamentals to start handling 911 calls that are medical in nature.

When: August 16, 17, 18, 19 2010

Time: 8:00am to 4:30pm

Cost: $250

Location: Community Safety Consultants

1 Safety Place

Metuchen, NJ 08840

Click on a button to download our schedules and mail-in registration forms

Emergency Medical Dispatch